Q1. Can I order samples for test?
A: Yes, we welcome to order samples for test and check quality. Mixed samples are acceptable.
Q2. How to order samples?
A: Please send me the samples models and quantity, then I will check the shipping cost and send you the total cost. After you pay the cost by T/T, Western Union or Moneygram, we will arrange to ship out the samples by DHL within 10 days.
Q3. Do you have any MOQ limit for sample and actual order?
A: No, one piece is available. Off course, more quantity has lower price.
Q4. What is lead time of sample and formal order?
A: sample one week
Formal order 15-30days
Q5. Can we print our logo on the solar street lights?
A: Yes. Please send us your design before our production, but samples are unable to be printed.
Q6: Do you offer guarantee for the products?
A: Yes, we supply 3 year warranty.
Q7: How to deal with the warranty?
A: Firstly, Our products are produced in strict quality control system and the each finished product is tested in test center before shipment, the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send replacements with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Q8.Why New Light all in one solar street light has long lifetime?
1. We use high quality LiFePO4 battery and controller.
2. Solar panel looks like umbrella to protect battery from high temperature brought strong sunlight.
3. Panel, battery and led part are isolated inside lamp body and not attached together, avoid pass heat each other, benefits the whole system heat dissipation quickly
Q9. Can I become your exclusive distributor in our country?
It is ok if no other distributors in your country at present.
Q10. How do I become your exclusive distributor in our country?
After you confirm our samples, we will sign an exclusive distributor agreement before placing an order, then will send you formal agreement document with our company seal.